Effective Date: January 3, 2025

Contact Information:

SmartPariz

Street: 760 Concord Ave, Saint Johnsbury, Vermont (VT), 05819

Phone: (802) 748-5307

Email: info@smartpariz.com

Website: https://smartpariz.com/

 

Introduction

At SmartPariz, we prioritize secure, efficient, and customer-friendly payment solutions. This Payment Policy outlines our payment methods, security measures, processing times, and other essential details to ensure a smooth purchasing experience for our customers. Whether you’re buying fishing equipment or accessories, we aim to provide clear and transparent payment terms.

 

By purchasing from SmartPariz, you agree to the following payment policies and terms. We encourage you to read through the details before completing your purchase.

 

1. Accepted Payment Methods

We offer a variety of payment methods to ensure our customers can shop with ease. We accept the following payment methods:

 

Credit and Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. These payments are processed securely via our trusted third-party payment processors.

PayPal: For added security and convenience, we also accept payments through PayPal. If you choose to use PayPal, you can pay with your PayPal balance, linked bank account, or credit/debit card.

Apple Pay and Google Pay: For users who prefer mobile payment solutions, we offer Apple Pay and Google Pay as an easy, secure alternative for checkout.

All payments must be made in US dollars. Prices displayed on the website exclude any taxes or shipping costs unless otherwise stated. During checkout, the total cost, including taxes and shipping, will be displayed before you finalize your payment.

 

2. Payment Security

We understand the importance of protecting your financial information. At SmartPariz, we use industry-standard encryption methods to ensure the security of your personal and payment details. Here’s how we safeguard your information:

 

SSL Encryption: All transactions on our website are protected by SSL encryption, ensuring that your credit card and personal information are securely transmitted.

Payment Gateway Compliance: We work with trusted payment gateways that adhere to the Payment Card Industry Data Security Standard (PCI DSS) to provide a safe and secure shopping environment.

Fraud Prevention: We actively monitor for suspicious activity and implement fraud prevention measures to protect our customers. In the event of a flagged transaction, we may contact you for verification before processing your order.

3. Payment Authorization

By placing an order on SmartPariz, you authorize us to process your payment through your selected method. Here’s how the payment authorization process works:

 

Order Confirmation: After you complete your payment, we will send you an order confirmation email, which includes details of your order and the payment received.

Payment Hold: In some cases, your payment may be temporarily held for review. This is a standard process and typically happens when using a credit card for the first time or if your billing information doesn’t match the details provided by your financial institution.

Payment Failure: If a payment attempt fails, we will notify you via email. You may need to update your payment method or contact your bank or card issuer to resolve the issue.

4. Sales Tax

In accordance with state and local regulations, SmartPariz applies sales tax to orders where applicable. Sales tax will be calculated during the checkout process based on the shipping address you provide.

 

Tax Exemption: If you are tax-exempt, please contact our customer support team before placing your order to ensure that the proper exemption is applied.

International Sales Tax: For international orders, customers may be subject to additional import duties, taxes, or fees. These charges are the responsibility of the customer and are not included in the checkout total.

5. Billing Address Verification

To ensure that your order is processed correctly, it is important that you enter your billing address accurately during checkout. The billing address provided must match the one on file with your payment provider (e.g., credit card issuer or PayPal).

 

Address Discrepancy: If there’s a mismatch between the billing address and the address provided by the payment processor, your order may be delayed or canceled. To avoid delays, please double-check that the billing address matches exactly what is associated with your payment method.

6. Order Cancellations and Refunds

Order Cancellation: Once an order has been processed and shipped, it cannot be canceled. If you wish to cancel an order before it is shipped, please contact us immediately.

Refunds: If you are entitled to a refund under our Refund and Returns Policy, the refund will be issued to the original payment method. Refunds are typically processed within 5-10 business days, depending on your payment provider.

7. Payment Disputes and Chargebacks

If you dispute a charge on your credit card, please contact our customer service team at info@smartpariz.com for assistance. We aim to resolve any issues as quickly as possible.

 

Chargeback Process: If a chargeback is initiated, we will investigate the matter and respond according to the policies set by the payment processor. We encourage customers to reach out to us directly before filing a chargeback to resolve any disputes.

8. Changes to Payment Policy

SmartPariz reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

 

For any questions or concerns, please reach out to us using the contact information provided above.