Sales Policy

Effective Date: January 3, 2025
Contact Information:
SmartPariz
Street: 760 Concord Ave, Saint Johnsbury, Vermont (VT), 05819
Phone: (802) 748-5307
Email: info@smartpariz.com
Website: https://smartpariz.com/

Introduction

Welcome to SmartPariz! We strive to provide high-quality products for fishing enthusiasts, and our Sales Policy outlines how we conduct sales and transactions on our website. By purchasing from us, you agree to the terms set forth in this policy. Our goal is to ensure a smooth, safe, and reliable shopping experience, providing excellent customer service, accurate product descriptions, and prompt delivery.

1. Product Information

We aim to provide accurate and up-to-date product information on our website. All product descriptions, pricing, and images are subject to change at any time. While we make every effort to ensure that the product details are correct, we do not guarantee that the information is free from errors. If you notice any discrepancies, please contact us immediately.

  • Product Availability: All products listed are subject to availability. We reserve the right to discontinue products or make changes to our product catalog.
  • Pricing: The prices of our products are listed in US dollars and are subject to change without notice. Taxes, shipping, and handling fees are additional unless otherwise stated.

2. Ordering Process

  • Placing an Order: When you place an order on SmartPariz, you are making an offer to purchase the items in your cart. All orders are subject to acceptance by SmartPariz.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. This is not an acceptance of your order, but an acknowledgment that we have received it.
  • Order Acceptance: We will confirm your order via email once it has been processed. At this stage, your order will be deemed accepted, and the sale is complete.
  • Changes to Orders: If you wish to make changes to your order, please contact us as soon as possible. Once the order is processed, it may not be possible to modify or cancel it.

3. Payment Terms

We accept payments through various methods, including major credit and debit cards, as well as third-party payment processors like PayPal.

  • Payment Methods: You can pay using Visa, Mastercard, American Express, or PayPal.
  • Security: All transactions are securely processed using SSL encryption to ensure the protection of your sensitive information.
  • Payment Authorization: By providing payment details, you authorize us to charge your account for the total amount due, including applicable taxes and shipping fees.

4. Shipping Policy

We strive to ship your order as quickly as possible. However, the shipping times may vary depending on the product’s availability and your location.

  • Processing Time: Orders are typically processed within 1-2 business days after payment has been confirmed.
  • Shipping Rates: Shipping costs will be calculated at checkout based on your location and the size/weight of the order.
  • Shipping Methods: We offer a variety of shipping options, including standard, expedited, and express delivery, depending on the destination.
  • International Shipping: We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or additional fees imposed by their local government.
  • Tracking Information: Once your order has shipped, we will provide tracking details via email.

5. Returns and Exchanges

We are committed to customer satisfaction. If you are not satisfied with your purchase, we accept returns and exchanges in accordance with our Refund and Returns Policy.

  • Return Window: You have 30 days from the delivery date to initiate a return.
  • Eligibility: Products must be in their original condition, unused, and in their original packaging to qualify for a return or exchange.
  • Restocking Fees: A restocking fee may apply for certain products.

6. Sales Tax

Sales tax is applied to orders based on the shipping address. The applicable rate will be displayed at checkout.

7. Promotions and Discounts

From time to time, we may offer promotions, discount codes, or sales events. These offers are subject to terms and conditions, and may have limitations on which products or categories they apply to.

  • Promo Code Usage: Promo codes must be entered during checkout and are only valid for a limited time.
  • Exclusions: Some items may be excluded from promotions, including clearance or limited-edition products.

8. Limitations of Liability

While we strive to provide the highest quality products, we are not responsible for any injuries, damages, or losses that may occur while using our products. Customers are responsible for ensuring proper use and safety when handling any fishing equipment purchased from SmartPariz.

9. Changes to the Sales Policy

SmartPariz reserves the right to update or modify this Sales Policy at any time without notice. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about our Sales Policy, please contact us at:

SmartPariz
Street: 760 Concord Ave, Saint Johnsbury, Vermont (VT), 05819
Phone: (802) 748-5307
Email: info@smartpariz.com